OpenFrame. The All-in-One Open Platform for MSPs
All your core ops in one place - built for MSPs who are done duct-taping tools together. Open-source, AI-ready, no vendor tax. Just solid software that lets you run lean and fast.
What's Included in OpenFrame:
Monitoring, ticketing, scripting, inventory, remote access, workflows - it's all here.
Use what you need, skip what you don't. No locked-in bundles, no upsells.
Meet Your Built-In AI
Co-Pilots: Fae & Mingo
Fae and Mingo are embedded AI agents that help automate day-to-day MSP operations - from client intake to backend execution.
What Fae Does:
Natural-language Intake
Clients say it in English - Fae gets it and creates the ticket instantly.
Automated Diagnostics
Pulls logs, screenshots, and sys. info upfront. No more 'can you send me a screenshot?'
Status Updates
Keeps your clients in the loop with clear, auto updates - no tickets.
Smart Escalation
Knows when to pass it to Mingo or a human - no dead ends, no wasted time.
What Mingo Does:
Script generation
Need a fix? Mingo whips up PowerShell, Bash, or Python scripts on the fly.
Patch & Policy Enforcement
Keeps your endpoints up to date and locked down - without chasing policies.
Bulk Operations
Push actions across hundreds (or thousands) of devices in one go. No sweat.
Audit Logging
Everything's tracked. Every action. Every device. Full context, always.
Built-In AI Co-Pilots: Meet Fae & Mingo - your tireless assistants for support intake, diagnostics, and execution.
Hey! How can I help?
Describe what's happening and I'll take a look.
Automate client intake and diagnostics
Execute tasks across your entire infrastructure
Handle routine requests 24/7
Keep tickets organized and clients updated
Human-in-the-Loop Safeguards:
Automation's cool - but not blind. Flamingo has built-in guardrails: approvals, policy enforcement, audit logs, access control.
Approval Gates
Nothing risky runs without a tech's thumbs-up. You stay in charge.
Custom Policies
You decide what runs hands-free and what needs a second look.
Audit Trail
Every click, script, and response is logged. No mystery moves.
Rollback Controls
If something goes sideways, roll it back in seconds - no drama.
You stay in charge, always.
OpenFrame benefits:
OpenFrame combines deep visibility, automation, and full control - so you can run lean and stay ahead:
Real-Time Telemetry
Constantly pulls data from every part of your stack - no blind spots.
AI-Powered Automation
Fae handles intake. Mingo executes. Your workflows run without tickets or toggles.
Workflow Consistency
Apply the same process every time, across every client - no skipped steps.
Full Audit Trails
Every action is tracked - human or AI. Total accountability by default.
Actionable Insights
Dashboards show what matters: risks, trends, bottlenecks - so you can act fast.
Pricing & Features:
OpenFrame Core
TBD per device
Unified IT/Security Platform
Open-source tool integration
Single data fabric
Basic automation
OpenFrame + Agentic MSP
TBD per token
Fae (Client AI)
Mingo (Technician AI)
Approval workflows
Advanced automation
Prefer to Self-host?:
Spin it up from GitHub and run it your way. You get the full core: unified API, central dashboard, log ingestion, MDM/RMM, remote access, and SSO - no strings attached.
Perfect for MSPs who want full control and zero vendor lock-in.
Supported Open-Source Stack:
Integrate with the best Free and Open-Source Software (FOSS) tools. No vendor lock-in, no licensing fees - just powerful, community-driven solutions that work seamlessly with OpenFrame.
Try it. Break it.
Deploy it. Love it.
And finally, stop paying $14K/month for tools that fight each other.