OpenFrame platform
Your whole IT stack, run by AI. $1 a device.
- No card required
- 14 day free trial
- No per-tech fees
AI agents
AI agents, built in. Not a chat window bolted on.
They use the same tools you do, on the same device record. So they don't just answer, they do the work.
Watch them workA real night and morning, played back at speed.
What you can do
One platform. Ask for any job in plain words.
Every job runs on the same device record, built on open-source tools you already trust.
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Pricing
$1 per device. Every tech included.
One price for everything live today, with and AI tokens included. Add techs without adding cost.
$250
a month · $1.00 per device
- Technicians
- Unlimited, no charge each
- AI agents
- Included
- AI tokens
- 10M included, then pay as you go
- Contract
- None, cancel anytime
What's shipped, and what's next
Safeguards
You set the rules. follow them.
Every action is either fixed on its own or sent to you first. You decide which, per action, per client.
- Approval gates
Anything your rules mark ask first waits for a tap on your phone.
- See the change first
Risky actions show exactly what will change, on which devices, before they run.
- Every step logged
Human or AI, every click, script and reply is in the audit log.
- Undo for 24 hours
If something goes sideways, roll it back in one click.
Customers
Real MSP owners. Real results.
Small MSPs, MSSPs and IT teams that moved their stack to OpenFrame, in their own words.
Short clips
More customer storiesAll stories
Frequently Asked Questions
About OpenFrame
What's included in OpenFrame? Does it integrate with my existing tools?
OpenFrame isn't built to plug into your stack. It replaces it.
Instead of duct-taping a dozen tools together (RMM, MDM, SIEM, patching, remote access, each its own login and bill), we bundle it into one unified platform: RMM, MDM, monitoring, automation, remote access, patch management, security monitoring, and ticketing, plus built-in AI copilots.
So "does it integrate with X?" usually means: you won't need X anymore.
How is OpenFrame different from other vendors?
Most platforms give you one piece and expect you to bolt the rest on. OpenFrame unifies the whole stack in one place, with AI copilots built in. Fewer logins, fewer bills, less duct tape.
Where is my data hosted?
In the cloud, on US soil. Your data stays stateside.
Is OpenFrame for MSPs or MSSPs?
Both. It's built for MSPs and MSSPs alike.
MSP AI Agents
Can AI Agents Really Close Tickets Without a Technician?
Yes. In production MSP shops today, 10% to 25% of tickets close before a human opens them. Thread alone has processed 173 million tickets across 750-plus MSP partners at 96% triage accuracy, handing back 490,000-plus technician hours. Agents own the low-risk, high-volume work (password resets, MFA enrollment, known installs, onboarding and offboarding) and flag anything that touches production data or needs judgment for a human to take.
How Much Can AI Agents Save an MSP?
On a five-person desk, reported deployments show $78,000 to $130,000 in annual direct labor savings, roughly 30% fewer escalations, and 15% to 20% better SLA compliance. Broader MSP adoption data adds ticket handling time cut by 45% and five to 12 points of margin, all from reclaimed capacity rather than headcount cuts.
Still deciding?
Ask Mingo answers from our docs and customer stories.