One Unified IT Stack for MSPs. $1 per Device.
RMM, Remote Access, Patching, PSA, SIEM, Remote Access (SOC), MDM, and Documentation in one platform, with AI copilots built in. No per-technician fees. No vendor lock-in.
Start Free TrialWhat’s in OpenFrame:
Meet Your Built-In AI Co-Pilots: Fae & Mingo
Fae and Mingo are embedded AI agents that help automate day-to-day MSP operations - from client intake to backend execution.
What Fae Does:
Natural-language Intake
Clients say it in English - Fae gets it and creates the ticket instantly.
Automated Diagnostics
Pulls logs, screenshots, and sys. info upfront. No more 'can you send me a screenshot?'
Status Updates
Keeps your clients in the loop with clear, auto updates - no tickets.
Smart Escalation
Knows when to pass it to Mingo or a human - no dead ends, no wasted time.
What Mingo Does:
Script generation
Need a fix? Mingo whips up PowerShell, Bash, or Python scripts on the fly.
Patch & Policy Enforcement
Keeps your endpoints up to date and locked down - without chasing policies.
Bulk Operations
Push actions across hundreds (or thousands) of devices in one go. No sweat.
Audit Logging
Everything's tracked. Every action. Every device. Full context, always.
New Chat
Automate client intake and diagnostics
Execute tasks across your entire infrastructure
Handle routine requests 24/7
Keep tickets organized and clients updated
Human-in-the-Loop Safeguards:
Automation's cool - but not blind. Flamingo has built-in guardrails: approvals, policy enforcement, audit logs, access control.
Approval Gates
Nothing risky runs without a tech's thumbs-up. You stay in charge.
Custom Policies
You decide what runs hands-free and what needs a second look.
Audit Trail
Every click, script, and response is logged. No mystery moves.
Rollback Controls
If something goes sideways, roll it back in seconds - no drama.
You stay in charge, always.
OpenFrame benefits:
OpenFrame combines deep visibility, automation, and full control - so you can run lean and stay ahead:
Real-Time Telemetry
Constantly pulls data from every part of your stack - no blind spots.
AI-Powered Automation
Fae handles intake. Mingo executes. Your workflows run without tickets or toggles.
Workflow Consistency
Apply the same process every time, across every client - no skipped steps.
Full Audit Trails
Every action is tracked - human or AI. Total accountability by default.
Actionable Insights
Dashboards show what matters: risks, trends, bottlenecks - so you can act fast.
One Platform to Unify your Stack:
$1.00
per device per month
Fae IT Helper &MingoIncludedRMM
Remote Monitoring and Management
Remote Access
Remote Access and Support Tools
Patching
Patch Management
PSA
Professional Services Automation
SIEM
Security Information and Event Mgmt. (SIEM)
Remote Access (SOC)
Remote Access (Secure Remote Access for SOC)
MDM
Mobile Device Management
Documentation
Documentation and Password Management
$3.00
per device per month
Fae IT Helper &MingoIncludedEverything in Gen 1
Plus the tools below
Cloud Backup
Cloud Backup Solutions
EDR
Endpoint Detection and Response (EDR)
EPP
Endpoint Security (Antivirus/EPP)
IAM
Identity and Access Management (IAM)
NMM
Network Management and Monitoring
SEG
Secure Email Gateway
ZTNA
Zero Trust Network Access (ZTNA)
$5.00
per device per month
Fae IT Helper &MingoIncludedEverything in Gen 1 & 2
Plus the tools below
Automation
Automation and Scripting
Backup & DR
Backup and Disaster Recovery
XDR
Extended Detection and Response (XDR)
MDR
Managed Detection and Response (MDR)
