OpenFrame. The All-in-One Open Platform for MSPs
All your core ops in one place - built for MSPs who are done duct-taping tools together. Open-source, AI-ready, no vendor tax. Just solid software that lets you run lean and fast.
What's Included in OpenFrame:
Monitoring, ticketing, scripting, inventory, remote access, workflows - it's all here.
Use what you need, skip what you don't. No locked-in bundles, no upsells.
Meet Your Built-In AI
Co-Pilots: Fae & Mingo
Fae and Mingo are embedded AI agents that help automate day-to-day MSP operations - from client intake to backend execution.
What Fae Does:
Natural-language Intake
Clients say it in English - Fae gets it and creates the ticket instantly.
Automated Diagnostics
Pulls logs, screenshots, and sys. info upfront. No more 'can you send me a screenshot?'
Status Updates
Keeps your clients in the loop with clear, auto updates - no tickets.
Smart Escalation
Knows when to pass it to Mingo or a human - no dead ends, no wasted time.
What Mingo Does:
Script generation
Need a fix? Mingo whips up PowerShell, Bash, or Python scripts on the fly.
Patch & Policy Enforcement
Keeps your endpoints up to date and locked down - without chasing policies.
Bulk Operations
Push actions across hundreds (or thousands) of devices in one go. No sweat.
Audit Logging
Everything's tracked. Every action. Every device. Full context, always.
Built-In AI Co-Pilots: Meet Fae & Mingo - your tireless assistants for support intake, diagnostics, and execution.
Hey! How can I help?
Describe what's happening and I'll take a look.
Automate client intake and diagnostics
Execute tasks across your entire infrastructure
Handle routine requests 24/7
Keep tickets organized and clients updated
Human-in-the-Loop Safeguards:
Automation's cool - but not blind. Flamingo has built-in guardrails: approvals, policy enforcement, audit logs, access control.
Approval Gates
Nothing risky runs without a tech's thumbs-up. You stay in charge.
Custom Policies
You decide what runs hands-free and what needs a second look.
Audit Trail
Every click, script, and response is logged. No mystery moves.
Rollback Controls
If something goes sideways, roll it back in seconds - no drama.
You stay in charge, always.
OpenFrame benefits:
OpenFrame combines deep visibility, automation, and full control - so you can run lean and stay ahead:
Real-Time Telemetry
Constantly pulls data from every part of your stack - no blind spots.
AI-Powered Automation
Fae handles intake. Mingo executes. Your workflows run without tickets or toggles.
Workflow Consistency
Apply the same process every time, across every client - no skipped steps.
Full Audit Trails
Every action is tracked - human or AI. Total accountability by default.
Actionable Insights
Dashboards show what matters: risks, trends, bottlenecks - so you can act fast.
Pricing & Features:
OpenFrame Core
TBD per device
Unified IT/Security Platform
Open-source tool integration
Single data fabric
Basic automation
OpenFrame + Agentic MSP
TBD per token
Fae (Client AI)
Mingo (Technician AI)
Approval workflows
Advanced automation
Prefer to Self-host?:
Spin it up from GitHub and run it your way. You get the full core: unified API, central dashboard, log ingestion, MDM/RMM, remote access, and SSO - no strings attached.
Perfect for MSPs who want full control and zero vendor lock-in.
Supported Open-Source Stack:
Integrate with the best Free and Open-Source Software (FOSS) tools. No vendor lock-in, no licensing fees - just powerful, community-driven solutions that work seamlessly with OpenFrame.
Homebrew
Patch Management
Free and open-source package manager for macOS and Linux that simplifies software installation, configuration, and management through command-line interface
Netdata
Network Management and Monitoring
AI-powered, real-time infrastructure monitoring with per-second granularity. Compare Netdata features, pricing, and MSP fit on OpenMSP.
Syncthing
Cloud Backup Solutions
Syncthing is an open-source continuous file synchronization program for secure peer-to-peer file sharing.
Teleport
Identity and Access Management (IAM)
Teleport review for MSPs: open-source access management with certificate-based auth. See pricing, deployment trade-offs, and how it fits your stack.
Authentik
Identity and Access Management (IAM)
Open-source identity provider offering flexible authentication, authorization, and single sign-on capabilities.
Sigma
Security Information and Event Mgmt. (SIEM)
Generic and open signature format for describing threat detection methods in log events, enabling SIEM-agnostic rule sharing.
Osquery
Endpoint Security (Antivirus/EPP)
Open source endpoint visibility tool that exposes system information as SQL tables for security monitoring and analytics
Fleet MDM
Mobile Device Management
Open source cross-platform device management platform with GitOps capabilities for macOS, Windows, Linux, iOS, and Android
Bitwarden Inc.
Documentation and Password Management
Open-source password manager with end-to-end encryption, SSO integration, and team vaults for businesses. Review Bitwarden for MSP credential management.
Rspamd
Email Security
High-performance open-source spam filtering with Bayesian learning, fuzzy hashing, and neural network support. Compare Rspamd with other email security tools.
Chocolatey
Patch Management
Machine-level package manager for Windows that automates software installation, configuration, and management.
Apache Guacamole
Remote Access and Support Tools
Clientless remote desktop gateway that provides access to desktop computers and applications from any device with a web browser using standard protocols.
Shuffle
Automation and Scripting
An open-source SOAR platform for security orchestration, automation, and response with workflow-driven threat management.
GRR Rapid Response
Endpoint Security (Antivirus/EPP)
Open source incident response framework focused on remote live forensics for fast, scalable digital investigations and threat hunting across enterprise fleets
TheHive
Security Information and Event Mgmt. (SIEM)
Open-source security incident response platform with case management, observables, and Cortex analyzer integration. Compare TheHive for MSP SOCs.
Documize CE
Documentation and Password Management
Self-hosted open-source knowledge management and documentation platform with structured content, categories, and team collaboration. Review Documize CE.
Amanda Network Backup
Backup and Disaster Recovery
Open-source network backup solution that protects multiple machines running Linux, UNIX, and Windows with support for tapes, disks, and cloud storage.
OpenFrame PSA
Professional Services Automation
Open-source Professional Services Automation platform orchestrating OpenFrame RMM, MeshCentral, Fleet MDM, and Authentik for unified MSP service delivery.
Try it. Break it.
Deploy it. Love it.
And finally, stop paying $14K/month for tools that fight each other.