Stop Leaving Money on the Table: Pricing, Packaging & Profitability for MSPs
MSPs love saying they want to grow. But most price like they're scared of their own invoice.You discount too early. You package too vaguely. You sell support instead of outcomes. Then every new client feels like a margin hostage situation, and you wonder why.Kyle Christensen, Co-Founder of Empath, is dropping into the OpenMSP community to break it down.What we're covering: Why most MSP pricing problems are actually positioning problems How weak packaging creates scope creep before the deal is even signed Why your stack matters way less than you think How to stop selling a pile of services and start selling clear business outcomes (the kind that are easy to sell, and easy to sell a lot of) This isn't theory. It's the stuff that shows up on your P&L, your service desk, your sales calls, and your sanity.If you're tired of being busy, growing, and somehow still wondering where the money went, come hang out. Worst case, you walk away with one pricing tweak that pays for the next year of your stack.
Past Webinars
OpenFrame v0.7.8 Walkthrough: Live Demo
You signed up for OpenFrame. A lot has changed since then.v0.7.8 is our biggest release yet and Michael Assraf (CEO) is going live to walk through the entire platform so you can see exactly what you're getting into before you deploy.Here's what you'll see:🖥️ Full Platform Walkthrough: See the entire OpenFrame stack in action, from device management and remote access to monitoring, alerting, and AI copilots.📋 Fleet Queries & Policies: The biggest addition in v0.7.8. Set policies across your fleet, query device state at scale, and manage everything through FleetMDM.🔔 Monitoring & Alerts System: Real-time device monitoring, automated alerting, patch management, and reporting dashboards. Complete visibility across your managed endpoints.🤖 Smarter Mingo: Adaptive command timeouts, execution conflict prevention, and overall faster AI interactions. See what's changed live.🍎 Mac Improvements: Scheduled scripts with cron support, bi-directional clipboard in remote sessions, and self-update support for Fae and MeshAgent.Plus a live Q&A at the end. Bring your questions... and popcornStick around after the session and we'll get you set up with beta access if you still don't have it. 👉 Join our Community: https://openmsp.slack.com/ssb/redirect 👉 More on OpenFrame: https://www.flamingo.run/openframe
OpenFrame v0.5.2: Live Demo of AI-Powered IT Management for MSPs
Michael Assraf (CEO) walks through the latest OpenFrame release and show what the platform can actually do.Here's what we cover:🔧 The OpenFrame Stack: How we're building a complete IT and security platform on open source (Tactical RMM, Mesh Central, FleetMDM, OS Query), all forked, code-scanned, and signed by us.🤖 Mingo AI Goes Independent: Our biggest update yet. Mingo is no longer just a ticket assistant — he's a fully autonomous agent that can query devices, check for updates, run scripts, and pull event logs across your entire fleet. We demo it all live.💬 Fae in Action: Watch our end-user AI agent handle help desk tasks in real time, with configurable guardrails so you stay in control of what runs on your clients' machines.📍 What's Coming in Q1: PSA integration, knowledge management, scheduled scripts, automated patching, Chocolatey and Homebrew bundling, and major Mac agent improvements.💰 Pricing Philosophy: Tooling stays free and open source. Commercial AI layer priced to keep you at least 50% below what you're paying your current vendors.Plus a live Q&A covering Mac support, FleetMDM configuration, reboot prompts, software deployment, and production readiness.👉 Join our Community: https://openmsp.slack.com/ssb/redirect👉 More on OpenFrame: https://www.flamingo.run/openframe
OpenFrame Preview Webinar
Watch the full OpenFrame product preview with Michael Assraf, CEO of Flamingo.See how we're consolidating MSP tools into one unified platform with AI agents handling the automation and routine technician work. This is Gen 1 – the foundation of breaking free from vendor lock-in.